Lessons from our Customer Communication Webinar

Our monthly Webinar Wednesday just wrapped up, and we’re very excited about the things we learned. Two of our partners, Gallus Golf and Players 1st, joined with members of the ...
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All Social Media Isn't Equal

It’s no secret that golfers are uniquely devoted to their sport. They’ll make all kinds of sacrifices to get in a full round of golf over the weekend or whenever they can ...
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Customer Communication Webinar

With so many things to do at the counter, it can be hard to remember to collect your customers’ emails and phone numbers. But these points of data are crucial for successful ...
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Prepare for the Busy Season Now

The cooler months from October to April can be a breath of relief for golf course and club operators, giving them a chance to take a step back and organize the business. But ...
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Calculating Your Customer Experience Score

80% of companies believe that they have excellent customer service, but only 8% of customers agree with that statement. Yikes! So how do you know if your guest experience ...
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What's UP at foreUP: Accounting, Member Billing, and Maintenance Management

A few days ago, we hosted a webinar where we took a look at some of the latest foreUP features and explained how to make the most of them. If you missed that webinar, you can ...
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How to Evaluate Customer Experience Tech for Golf

What to Use (And Why) As we’ve constantly reminded you, so much of customer satisfaction is based in the interpersonal interactions that happen all around the course. ...
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Interacting With Guests: Making Face Time Count

  Golfers, by and large, love people. The social aspect of golf is something that draws your players to the game. They love the chance to spend 3-4 hours on the course with ...
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The 5 Most Noteworthy Products from the 2019 PGA Show

After winding in and out of most of the 10 miles of the 2019 PGA Merchandise Show, our team finally arrived home, exhausted, but excited. The show proved successful for our ...
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6 Suggestions to Jumpstart Your Guest Experience

A few months ago, we released an ebook about one of the big buzzwords in the industry: occupancy. Now, we're focusing on another trending issue, guest experience, in our ...
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