Every month, Marketing chooses an employee to highlight. We ask them to explain who they are, what they do, and why they do what they do.
For February, we asked Jeff Jensen, who is a foreUP software User Experience Designer. We think he's great, and once you read his message below, we know you will too!
Say hello to Jeff!
During the week, if you can't find him in the foreUP office, he's likely setting an example for the rest of us by using his breaks to take long walks with his headphones in to soak in the beautiful Utah mountain views and vibrant seasonal colors.
Hey, I’m Jeff Jensen. I work in foreUP’s Product team as a User Experience Designer.
Interviewer: What do you do at foreUP?
Jeff: My job is to make foreUP as easy to use as possible by designing it to fit the needs of your golf course.
I research and call courses to see how they like the software, and collect opinions on how we can improve. I then design solutions to problems you all are facing, and then reach out again to ensure that those proposed solutions solve those problems.
Jeff recently got engaged to the love of his life, Sotia Chheng, who he's been with for two years. Marital bliss begins March 17th!
So, when you see those “How are we doing on a scale from 1-10?” pop ups in the software, those come from us on the product team. And we use your feedback, complaints, and how you are using the software to figure out ways to improve the system.
I’m also in charge of the self-service support system. Ideally, our software is designed in such a way that you don’t need a tutorial. (Click Read More to continue.)